Anonymous
map-marker Denver, Colorado

Very disappointed

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I spent $175.00 on 2# of king crab and 2-7 oz lobster skewers. The crab legs tasted awful. They seemed to be freezer burned. The lobster was tough and dry. .
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User's recommendation: I would not purchase from this company again.

Linda B Ikt

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Verified Reviewer

They would not answer the phone at customer service

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I order 2 steak bundles for Christmas was supposed to get 2 seasonings but only got ONE tried 3 times to call sat on hold for an hour each time Tried the order number got right through but could not help me. She said she would have someone call me back. That was 4 weeks ago still no call would like someone to call me back. Also tried the email. They wanted my credit card number to charge me to talk to someone
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Preferred solution: Would like my seasonings

User's recommendation: Don't order if you think you are going to need customer service

Janet S Jox
map-marker Naples, Florida

Never received order. Ordered before christmas

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Wanted to send to my son for Christmas but he never received product. I have had your produced before and enjoyed it very much so I decided to send one to my son which he hasnt gotten
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Cons:
  • Delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Check delivered date.

Esperanza M Mor

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Verified Reviewer

Order not deliverd

I made an order via website on december 10, 2023 as a gift to my niece and shipped to her address. I was not given an order number but was told that the order will be shipped on or before December 16, 2023. My niece never received the shipment.
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Loss:
$98
Pros:
  • Price seems reasonable
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do not order from this seller

Melina A Yjr

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Verified Reviewer

No confirmation email

Charged immediately and no confirmation email sent. When called back given order number and confirmation number but when look up order its not found. Is this order going to be delivered what a scam for a popular company.
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Loss:
$99

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy

Mary J Urz

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Verified Reviewer

I want to ask about orders for someone who has ALPHA-gal and can't eat red meat

Your representative understood the problem and did try to offer a solution. I was informed I could change an item for something else. Unfortunately, I would need to change an entire order. She did say she would pass this information along. Since there are 450,000 persons in the USA with this problem, it could be a new market.
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Preferred solution: I don't want anything. I was simply giving information.

Anonymous
map-marker Savona, New York

A messed up order fixed promptly

You sent my sister box of steaks to my house,I specifically told you to send it to my sister,I am really pissed that her order came to my house, but may I add that they fixed it and reimbursed me and sent her a box and I would recommend Omaha steaks to anyone. They fixed the problem immediately.
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Lacee Gjp
map-marker Janesville, Iowa

Hard to order on line every time

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No complaint, I called in an order instead of finishing up on line and it was taken care of very nicely.
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Emmitt F
map-marker Westfield, New Jersey

To speak to customer service about damage package and missing items thst eas sen as a gift.

Omaha Steaks - To speak to customer service about damage package and missing items thst eas sen...
Omaha Steaks - To speak to customer service about damage package and missing items thst... - Image 2
Omaha Steaks - To speak to customer service about damage package and missing items thst... - Image 3
Items that are Missing Filet Butchers Cut Omaha steak burgers Carmel Apple Tart Dr. Hampton sending the gift is 94 year old. Please replace the entire box
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Loss:
$121

Preferred solution: Replacement of the entire box that was open . You will see what Dr. George Hampton paid for the Christmas gift to us. My name is Emmitt and Vera Fletcher 571-501-9992

Lucie I

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Verified Reviewer

Price gouging.!!

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I was a customer of Omaha steaks since 2020. Placed order on 15th of September on that order were two blue buckle desserts (which were listed at as low as $19.98.!!!) On final check of items & prices is when I noticed I was being charged $39.98 a piece for this dessert a total of $79.98, I called & gave them the item number-so they adjusted the price back too the original price of $19.98 a piece=total of $39.98...a whopping difference of $40.00 dollars. So SHOPPER BEWARE.!!!
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Loss:
$40
Pros:
  • I have liked the product until now
Cons:
  • Customer service

Preferred solution: Apology

User's recommendation: Shoppers BE AWARE OF PRICE GOUGING

1 comment
Guest

Agreed. Thanks for the warning!

At least I will never do business with them!

About had it with there gross commercials! Every holiday they come on tv with there sick commercials!

Theresa h Cma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't believe that it took 5days to get a package, when it was apparently being shipped from 4 hours away from me. I am dumbfounded. Or maybe just dumb

Nonononononono. This part is a waste of time and you all should make people do this. My message was self explanatory
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1 comment
Guest

After watching there horrible commercial on that horrible fox news channel. I won't be doing any business with them either!

Donald T Dxf
map-marker New Bern, North Carolina

Order questions

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I received a box today that was supposed to be my order. If what is on the label is right, the order is not even close. It was for Christmas a day and a half from now.
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Tim E Vmc

10 day shipping?????

Its been 10 days since I put this in I could have bought the meat and drove it to SLC in 3 days Wheres the order
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Cons:
  • Not sure yet

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Erie, Pennsylvania

Thawed

order no. 549*****-*** Ordered on the 3rd just came today and everything was thawed out.why was it shipped by way of Florida?
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Sharma S Klp
map-marker Lake Elsinore, California

Horrible service!

Two orders placed on Dec. 5th! One was delivered on Dec.8th and still show it is out for delivery. The second order # L800****PRQH shows NO delivery info! Where is this order!
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Blakeley Xxs
map-marker Austin, Texas

See where my order is

Tried tracking g number and there is no record of it. This is the6th time I have contacted the company having no success. I am really angry and disappointed.
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