Omaha Steaks
Reviews and Complaints
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Verified Reviewer | Scottsdale, ArizonaSour steaks
Nothing special
Wrong order
i order a big order i got the 69.00 dollars plus extras they only shipped the 69.00 i did not get any burgers or sausage the lazana was freezer burned i called because i was missing 13 items and they told me thats what i ordered but they were wrong i did not get what i ordered i asked about free shipoping she said i would not get it unless i ordered extras but im missing 13 itmes what she said there were no papers to tell you what was in there the lady said i got the one for free shipping but i was willing to pay extra so i ordered more but got less they said there was a special i paid more for less i lost 13 items but got free shipping my mom ordere it here is the order number but she did not order that what they had done please call her she orders every christmas 3981**** it dont make sense what they gave her you paid more and got less her no. is 1-44*-886-**** the whole story is not making sense we have no papers with it what we ordered and it always has a reciept with it then they check off the lady put in the wrong order someone else got my order
- Order was wrong
Preferred solution: Full refund
Terrible!
Not what they advertise on TV
I ordered what the TV advertises for $59.95. What a complete sham!
The steaks are 4oz as well as the chicken and they're vacuum packed in plastic. What a disappointment. Nothing like they advertise on TV. Two bites and they're gone!
Don't waste your money on this con job.
Do yourself a favor and buy 2 T-bone steaks and two porterhouse steaks and keep the change to buy fries and drinks! They should get this company for fraudulent advertising.
Horrid Experience
Preferred solution: Full refund
Holiday gifts basket burgers
- Poor quality
- Burgers
Preferred solution: Let the company propose a solution
Bad food
Thanks anyways but Never again!!!
Preferred solution: Let the company propose a solution
The worst customer service ever
- Worst customer service
Preferred solution: Let the company propose a solution
Horrible
100$ spent recieved NO STEAKS
Preferred solution: Deliver product or service ordered
Not worth the money
- Very small portions
Crab stuffed sole fillet
First time I ate one, got sick thought is was the flu. Another week later I ate another one starting projectile vomiting all over my walls. Threw them away.
- Bad food
Preferred solution: Full refund
Dont do it!
Well it was a gift so I guess i didnt lose out except for not having dinner. The steaks were small to begin with, cook them they shrink even more!
I have two boys after "dinner" i had to take them out for more food.
These were not even snack size, pathetic! Meat was tough, tine and tasteless no matter hiw good you are at cooking or grilling....NASTY!
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I apologize you weren't completely satisfied with your recent Omaha Steaks gift package. I certainly understand how disappointing and frustrating this would be.
Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. We have experienced longer than usual hold times but you may contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com