Anonymous

Good food, good service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If I had read these reviews, I never would have ordered from Omaha Steaks. I am very glad that I did not read them before hand because our order was very good. The meat servings were of a good size for us. Who needs to "pig out" just because they have a steak in front of them? Our second order was delayed at the UPS office near us so that some of the meat was slightly thawed. I called customer service. The were exceptionally nice, told me to toss the meat and they are sending me a new order at no cost. .
View full review
Pros:
  • Customer service and product
Reason of review:
Good customer service
Anonymous

Monosodium glutamate.....cancer fertilizer in your food...yu

Surprised me on this one....I thought most reputable meat dealers had removed this known cancer causer.
View full review
Reason of review:
Bad quality
2 comments
Guest

YES msg can cause cancer in laboratory animals. But the amount give to those animals is far more then you would ever eat.

Maybe use a little knowledge from from basic high school chemestry. MSG is one salt molecule with added glutamate which is the basis for the umami flavor widely used around the world. Maybe you should unplug from where ever you are getting your food info, they are giving you BAD INFO!!!

Instead of being a spoon fed media puppet try using that brain and actually look up EXACTLY what you are talking about. You will be surprised at how much FALSE INFORMATION you have been working with.

Guest

I got our first order last week and it will be my last. The steaks were "OK" but nothing great and the side dishes (potatoes au gratin) and dessert (apple tartlets) were loaded with unhealthy ingredients.

If I had seen the ingredient list before ordering, I would have never ordered! I sent them an email letting them know, so will be interested in seeing what response I receive, if any.

View more comments (1)
Anonymous

Omaha steaks

OMAHA STEAKS Letting everyone know !!! WATCH OUT !!! I placed an order they billed ME at my right address and sent it to my old address from over 7 years ago.and it's my fault I didn't ch5the ship to address. THEY HAD MY RIGHT ADDRESS TO TAKE MY MONEY. And they will !!! NOT !!! Send a replacement order they offered me a 50% discount to reorder Lol yah I'm going to pay you again for something I already paid for. Amen as I was talking to a MANAGER , after talking to a phone operator I COULD HEAR SOMEONE LAUGHING, very professional , I'VE NEVER BEEN TREATED LIKE THAT FROM ANY BUSINESS BEFORE. I will NEVER ORDER from !!! OMAHA STEAKS !! again. PLEASE PASS THIS ON To let everyone know how they care about there CUSTOMERS.
View full review
Cons:
  • Quality of food
  • Disaster
  • Overpriced
Reason of review:
Order processing issue
1 comment
Guest

I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee.

Please contact us with the details at CustServ@***.com. Thank you.

Anonymous

Fantastic meat products

We were given a holiday gift of various of your products. All of it was good, but your kielbasa was fantastic: tender, juicy, very tasty. We will buy it ourselves in the future!
View full review
1 comment
OmahaSteaksCares

Thank you for your feed back and appreciate your business.

Anonymous

Crock pot deal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We got a crock pot with the four meals. The crock pot came first. It turned out to be a cheap Walmart crock pot that heated too fast. Very very disappointed. The box was busted up too. Not worth the “deal” at all.
View full review
Reason of review:
Bad quality
1 comment
OmahaSteaksCares

I am sorry to hear you were not satisfied with your slow cooker, I understand how disappointing this may have been.We appreciate your feedback. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com

Anonymous

Real Disappointment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
After living in Omaha for over 23 years we got used to some great beef. Since then we’ve received 4-5 gift packages for Xmas over the years and the flavor of the beef in these packages in no-way compares. Who orders a 4 oz filet or hamburger in a restaurant? These are appetizers! Have told kids and friends not to waste their money. Definitely not a $200 value!
View full review
Reason of review:
Bad quality
Glenis Ymf

Bait & Switch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Long-time customer of Omaha Steaks, and I've finally had it with the bait & switch. Offers for free shipping and/or "X% off" orders over a certain amount are consistently not actually available.

Phone calls to customer service result in 20-min. long hold times, which results in me hanging up.

The only thing this company seems to be interested in is a credit card number, based on the assumption that once someone goes to the trouble of selecting items, they'll just give in to the suddenly required huge shipping fees. Omaha Steaks claims to be a "5th generation family-owned" business, but if this is how they treat customers, they won't be around for the 6th.

View full review
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Should have waited to order for christmas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Should have been told to wait to order because their is a better deal on TV. :( I would have gotten more for what I spent.
View full review
Reason of review:
Order processing issue
Anonymous

VERY UNPROFESSIONAL ALL AROUND

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

OMAHA STEAKS Letting everyone know !!!!! WATCH OUT !!!!!

I placed an order they billed ME at my right address and sent it to my old address from over 7 years ago.and it's my fault I didn't ch5the ship to address. THEY HAD MY RIGHT ADDRESS TO TAKE MY MONEY. And they will !!! NOT !!!

Send a replacement order they offered me a 50% discount to reorder Lol yah I'm going to pay you again for something I already paid for. Amen as I was talking to a MANAGER , after talking to a phone operator I COULD HEAR SOMEONE LAUGHING, very professional , I'VE NEVER BEEN TREATED LIKE THAT FROM ANY BUSINESS BEFORE. I will NEVER ORDER from !!!!!! OMAHA STEAKS !!!!!

again. PLEASE PASS THIS ON To let everyone know how they care about there CUSTOMERS.

View full review
Reason of review:
Order processing issue
1 comment
OmahaSteaksCares

I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further.Please DM your order number or phone number associated with your account.

Anonymous

Deceptive tv ad

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bait and switch - saw ad on tv - go to web site - it is not there - very dishonest - they have lost a customer
View full review
Reason of review:
Not as described/ advertised
Anonymous

Liars

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sent me a rewards card, and I wanted to use it. After 3 people, and the run around, I apparently can’t cancel. Each person had a different excuse. DONT ORDER FROM THEM. It’s all a scam
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Coupon codes

Try to find the fine print regarding coupon codes. Oh, it’s on the second page that doesn’t print. No asterisk on first page. Scam.
View full review
Anonymous

Saw commercial promoting the *** life style on T V .

I suggest you look at your advertising. Don’t allow a small presentage of population to ruin your business. Thanks Just concerned. Merry Christmas
View full review
Anonymous

I was going to try their products but after seeing reviews..

I was going to try them and their product out, but after seeing the reviews I will not be making that mistake.
View full review
1 comment
OmahaSteaksCares

I am sorry to hear you did not want to make a purchase after reading the reviews. Please know that we do guarantee all of our products 100%. If you do choose to order in the future.

Anonymous

Unbelievable Experience

Received unfrozen warm meat at door steeps today a week in transit. Unbelievable the way customer service handled my complaint. I will exhaust all means getting the word out that these folks are no good. Plan on posting video and photos to social media later today.
View full review
Reason of review:
Bad quality
  • 1
  • ...
  • 22
  • 23
  • 24
  • 25
  • 26
  • ...
  • 31