Omaha Steaks - BEWARE REFUND OR REPLACEMENT OMAHA STEAK
OMAHA STEAKS WILL REFUND OR REPLACE STEAKS ONLY WITHIN 6 MONTHS OF PURCHASE IF YOU COMPLAIN. SO MUCH FOR THE UNCONDITIONAL GUARANTEE!!!i HAD 2 TOUGH STEAKS OVER 6 MONTHS FROM PURCHASE DATES.
THEY OFFERED ME $4.60 AS A REFUND. SO IF YOU DO BUSINESS WITH THEM EAT EVERYTHING UP BEFORE THE 6 MONTHS. NOWHERE IS THIS POLICY STATED IN THE LITERATURE SENT WITH THE ORDERS. THIS IS A DECEPTIVE BUSINESS PRACTICE.
IN MY OPINION THE VARIOUS STEAKS AND OTHER FOOD PRODUCTS ARE OF FAIR QUALITY AND OVERPRICED.
ONCE YOU HAVE PURCHASED FROM THEM THE OUTPOURING OF MAIL OFFERS IS PRODIGIOUS. SO BEWARE AND FOREWARNED UNLESS YOU LIKE A LOT OF MAIL.
Reason of review: Warranty issue.
Monetary Loss: $22.
Preferred solution: Full refund.
Omaha Steaks Pros: Numerous selections.
Omaha Steaks Cons: Customer service they didnt care one way or the other, Tough steaks.
Location: 11030 O St, Omaha, NE 68137, USA
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spoke to Omaha today replying to their answer and received $25 gift card to use for their products. thanks Pissed consumer
I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% SATISFACTION GUARANTEE.
Please contact us with the at CustServ@***.com and we would be more than happy to refund the total cost for your steaks. Thank you.