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2.2

We got Omaha steaks as a gift and will not tell my family member how bad they were. My wife and I both grew up eating meats and know very well what a filet mignon is.

These were not filet mignon. I could see that before opening the package. Fat, tendons and once cooked the meat was awfully dry and tough. It also was a grayish color when in defrosted.

The chicken breasts. No one serves a chicken breast with the connective tendons still attached. This had them and took up 1/3 of the breast. After cooking it, the chicken was about half the size.

I suspect these meats were injected with a solution of water, salt and phosphates before being flash frozen. The sirloin is horrible looking and we have yet to eat the, the augroton potatoes were bland and tasteless. Had I not know what they were supposed to be I would have never guessed. I am very sorry my relative wasted so much money on this product.

My wife had been wanting to make a order but now she will just keep the money. We will thaw the rest of the meat out and feed it to the stray cats.

If they will even eat it. No need for a refund or more products, just a lesson learned.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: No solution. Products like this should never be sold..

Location: New York, New York

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OmahaSteaksCares

Thank you for your reply, I am sorry to hear you were not satisfied with your Filet Mignon, I understand how disappointing this may have been.We appreciate your feedback and I have forwarded this to our product development team. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com

Guest
reply icon Replying to comment of OmahaSteaksCares

Are you kidding? You post this 9 months later and pretend you care about resolving the issue.

You know damn well no one would retain an order number of this trash product for that long. And had you actually read my complain you might have noticed that is was much more than the Filet Mignon.

It was everything in the order You are running a scam and ripping people off and reply to complaint to make people think you actually care about what you are selling. Yea, a fool is born every minute right?

Guest

I had the same results with my order. I haven't eaten the potatoes yet so maybe I'll just throw them out.

Gave the sirloin tips to my granddaughter and she threw them out they were so tough. These products are way too expensive for the poor quality you receive.

OmahaSteaksCares
reply icon Replying to comment of Guest-1606698

I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team.

I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you contact our Customer Service team at custserv@omahasteaks.com or call 800-329-6500, we will be happy to assist you. I do want to let you know, we are experiencing longer than usual hold times and email response times. We understand your time is valuable and we want the opportunity to make you happy!!

If you'd like, you can private message me here and I will get back to you as soon as possible!! Thank you again and we look forward to hearing from you soon!

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