Omaha Steaks - Not what is advertised
New Reviewer
4 comments
The steaks are full of grizzel and were tough. The burgers must be an 80 blend ..
lots of fatty grease when cooking.
Not happy with this and will not order again. Tried calling Customer Service no answer continuously on hold then disconnected.
Reason of review: Not as described/ advertised.
Location: Endicott, New York
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I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team.
I certainly understand how disappointing and frustrating this would be.
Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
What my experiences have been this winter...and lame customer service attempts to remedy this situation...tried to explain that it ruined the whole meal and the offer was to replace the steaks...I've had better steak on United Airlines. A complete ripoff.
I would love to know if Omaha Steaks took care of your concerns.
I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team.
I certainly understand how disappointing and frustrating this would be.
Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. We have experienced longer than usual hold times but you may also contact our Customer Service team at custserv@omahasteaks.com or call 800-329-6500.