Product: Omaha Steaks Customer Care Clear all filters (0 of 20 reviews match)
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I tried to enter the survey code but could not get into the survey to enter to win the $250. gift card, nor to compliment the excellent service I received from Shereen yesterday at the Rocky River, Ohio store, so I'll make my comments here. Shereen was so quick & knew...
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Anonymous
Rick Allen

I also tried to entry the gift card totally failed..

4.6
Product
Omaha Steaks Customer Care
#1272253
I called to order the Omaha Steak gift my children gave me for Father's Day and the woman I got on the line was very demeaning when I explained that the online ordering process was not working smoothly. Then she tried it and it didn't work properly for her either at...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I am sorry to hear about you recent experience with Omaha Steaks. Please know that this is not the experience that we want our customers to have. I would be more than happy to...

Product
Omaha Steaks Customer Care
#1269515
And when you send items back that's not to your satisfaction or items that have been outside in the heat all day long that when you get home the items have melted . Then they put your name on do not order list. So what's the purpose of having a hundred percent...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I am sorry to hear about your recent experience with Omaha Steaks. Can you please send me an email to heretohelp@omahasteaks.com with your account information? I would be more...

1.0
Product
Omaha Steaks Customer Care
#1267639
I ordered several crock pot meals expecting them to come in a complete package. I had more in the order and put it all into the freezer. As I used things, there were unrelated items I didn't recognize. As a result, I have never had a crock pot meal. As the food became...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

Product
Omaha Steaks Customer Care
#1265004
I ordered over $1,000 worth of orders for my clients and Omaha Steaks was shipping two to the same client. I was trying to be honest with them by calling and asking for them to only ship one. On hold 45 minutes before a girl picked up the phone and heard I had a...
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1.8
Product
Omaha Steaks Customer Care
I didn't like
  • Disaster
  • Customer service they didnt care one way or the other
#1149220
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Omaha Steaks - Liars

Sent me a rewards card, and I wanted to use it. After 3 people, and the run around, I apparently can’t cancel. Each person had a different excuse. DONT ORDER FROM THEM. It’s all a scam
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
Product
Omaha Steaks Customer Care
#1143329
we've all been ripped off by shoddy practices. WELL, ADD OMAHA STEAKS to unethical co. not worthy of my order. 2 calls to QUESTIONS? 888.805.2288 resulted in one hang-up & 2nd - refusal to speak to supervisor, just an agent talking over me & 'I'm sorry' which means...
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Anonymous
C. B. Lumley

I've been shopping with Omaha Steaks for more than 20 years and have never had anything but the highest degree of service. Company representatives have always been polite, hel...

Anonymous
Omaha Steaks Customer Care

I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

Product
Omaha Steaks Customer Care
#1142551
I stopped receiving emails from them and lost out on promotions along with points.Once I resigned up magically I started receiving their emails again. When I complained it is like they read from a text book of answers since they are basic responses and not caring what...
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3.0
Product
Omaha Steaks Customer Care
I liked
  • Quality of the meats
I didn't like
  • Customer service
#1107538
On July 25, I wrote a 2nd letter to the owners, Bruce and Todd Simon asking them again to resolve this situation with a logical solution.I guess I have been naive - they completely and disrespectfully ignored both of my letters, but they certainly had no trouble...
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Anonymous
Roberta

Bruce and Todd, Why don't you respond to the gentlemen letters? I thought you were a very good and honest company and order pretty regular from you guys. Please refund the ...

Anonymous
Rod Bankhead

I wrote a third and last letter to the Simon brothers [owners] and it was ignored just like the first one. I'll never buy a slice of bacon from them and I would very strongly ...

Product
Omaha Steaks Customer Care
#1086698
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Omaha Steaks - I was not told of better values. Order was not complete

No. It was a gift. Im embarresed. It was for my daughter an son in law. No dessert. Spoke to manager. He told me i was wtong. Have ordered hindreds of dollars of items before. Upset
Product
Omaha Steaks Customer Care
#1079734