Product: Omaha Steaks Customer Care Clear all filters (0 of 30 reviews match)
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I placed an order for 2 combos going to 2 different states. The website stated the combos included free shipping. I was charged shipping for both combos and when I inquired about this I was told they did not include free shipping. I did not argue as I just wanted the...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm so sorry to hear there have been issues with your delivery. I understand how frustrating that can be. We appreciate your feedback and will forward this information. Please...

1.0
Product
Omaha Steaks Customer Care
I didn't like
  • Customer experience
#1443877
Upon placing my order Online this year I placed a call to Omaha Steaks and confirmed my order. Everything was correct and they assured me that this year it would be delivered on the day chosen. I also let them know if they failed to deliver what they promised I would...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm terribly sorry to hear about your recent experience with Omaha Steaks. Please know that this is not the experience that we want our customers to have. I would be more than...

Product
Omaha Steaks Customer Care
#1431344
I made the mistake of placing my trust in this product for the first time a week ago. It seemed like the ideal gift. A great gift from such an iconic group. I have personally experienced just about every complaint listed on this site in one single purchase. I have made...
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Anonymous
Anonymous

Oh my.....Is that what Christmas is to you? Showing up at the MIL with a box of meat and when it doesn't happen an apology? I thought Christmas was about the baby Jesus, love ...

2.3
Product
Omaha Steaks Customer Care
I liked
  • I have liked the product until now
I didn't like
  • Missing product poor customer service
#1428864
There are a series of tell-tale signs just before one of a major U.S. companies closes it's doors for good. We've all seen and experienced it at some point. Sadly, this company is eerily following suit if it's not careful. There are dozens of poor reviews, scads of...
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Product
Omaha Steaks Customer Care
#1428644
Absolutely the WORST service I have EVER experienced and I train customer service in a call center. I waited on hold over an hour 4 times because I needed to speak with customer service (separate from sales) about an order I had placed in-house and had them hold on...
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Product
Omaha Steaks Customer Care
#1428287
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Omaha Steaks - 5 oz filet mignons

our order was delv as expected this past Monday. this evening we wanted to have the 2 filets for supper. aswe unpacked we saw that one steak was very fatty. I trimmed the bulk of the fat and hard gristle which reduced the 5 oz to almost 4 oz. very disappointed for the first time with Omaha Steaks. fyi order #G1193234VXYQ. Larry Johannsen Ljohannsen@mchsi.com (319) 753-0241
Product
Omaha Steaks Customer Care
#1424261
I tried to place an order an error message said " something went wrong please try again later" I never tried again, figuring it would be more trouble than it was worth. a week later they sent an email at 4:30 am telling me my order had been shipped, I started trying to...
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Anonymous
Dorene

I agree. They dropped my call after waiting for an hour. THEN, when I asked for a call back - I chose the I wanted to place an order option - I got a call back in 20 minutes. ...

Product
Omaha Steaks Customer Care
#1422917
Omaha Steaks - Misleading advertisements, final straw with the bait and switch
First allow me to say I am aware that Omaha is not always the best deal, but with the variety and convenience, from time to time when the prices are right I stock the freezers. I have been placing orders for several years but before I had my own account (which on its...
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Anonymous
DDgirl

Woww, thank you for your review. I was almost going to place my first order. But no, I will NEVER... EVER..

2.5
Product
Omaha Steaks Customer Care
#1422181
I would never order anything from Omaha steaks, because the commercial made me sick when I saw two gay guys kissing on there. Sickening! I’m not against someone’s life style, but that is something I don’t want to see in a commercial on tv. I wouldn’t watch a program...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

We appreciate your feedback, and I have passed your comments to our marketing team. There was never any agenda by marketing or Omaha Steaks to support, promote or message one ...

OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

Thank you for contacting us. We appreciate your feedback. There was never any agenda by marketing or Omaha Steaks to support, promote or message one lifestyle over another. Th...

Product
Omaha Steaks Customer Care
#1403237
Resolved
Omaha Steaks - Poor Quality Control/Worse Customer Service
See PDF attached. I sent the letter regarding finding an insect on the chicken fried steak when I opened the plastic envelope. Customer Service left a message to call them on my answering machine. I did: 'John' looked up my letter, and other than saying "I'm Shocked"...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

Please see your direct messages. Thank you!

1.9
Product
Omaha Steaks Customer Care
I liked
  • I have liked the product until now
I didn't like
  • Poor and misleading customer service
#1357706