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Omaha Steaks - 100$ spent recieved NO STEAKS

spent 60$ on a holiday promotion, I added the lobster to get the total over 100$. The gift was for my father for Christmas. He informed me that half the meat never arrived. I contacted omaha steaks and they offered me a 30$ gift coupon. I DONT WANT A *** COUPON JUST SEND ME WHAT I PAID FOR.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
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#1449556
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Omaha Steaks - Nothing special

We were not thrilled to receive an Omaha package as a recent holiday gift. Past experience told us the products would be disappointing. The pork had no texture or flavor. The strip steaks were random cuts of beef and were tough, we are not looking forward to eating the filets, they are about 3/4 inch and look nothing like any filet mignon we have ever seen. The apple tartlets were the bright spot in our package. Our dilemma is how do we respond to those who gave us this gift. We need to thank them yet we don’t want to encourage a repeat of this gift.
1.0
Details
Product or Service Quality
Value for money
#1446855
Order this for a Christmas dinner party it was horrible salty and fishy couldn’t eat it .called them they said they would give me credit never heard from them again. I will never buy from them again.
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm so sorry to hear you weren't completely satisfied with your purchase. I understand how disappointing that would be. Please know that we do have a 100% guarantee. When you ...

I didn't like
  • Poor
#1444194
I placed an order for 2 combos going to 2 different states. The website stated the combos included free shipping. I was charged shipping for both combos and when I inquired about this I was told they did not include free shipping. I did not argue as I just wanted the...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm so sorry to hear there have been issues with your delivery. I understand how frustrating that can be. We appreciate your feedback and will forward this information. Please...

1.0
I didn't like
  • Customer experience
#1443877
All meats were completely thawed out and juice from augratin potatoes were all over inside box...dry ice was gone ...meats were room temperature
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I am sorry to hear that your Omaha Steaks delivery did not arrive on time. I know how disappointing and inconvenient it can be when you're told a delivery date and the product...

1.0
#1443355
Good evening, I ordered 3 packages for loved ones for Christmas @ about $80 a pop. Unfortunately one did not arrive. this one was for my Mother. Ok I did not give it much thought, things happen, I get it. I emailed customer service that one of my orders did not arrive...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I would like the opportunity to look into this for yo...

Anonymous
Anonymous

Good answer ; now stick with it.

1.0
#1443351
Father ordered 3 omaha packages to 3 different addresses and only 2 were delivered. Said the 3rd was delivered but never came. I gave them the charge card # but said they couldn't find it unless I had the order # which I did not. It is showing that 3 were charged to...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

You said two were delivered, I was hoping you could get the order number off the cooler..... How about a phone number or address? Please send DM and don't publish your informa...

OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm sorry to hear that your Omaha Steaks delivery didn't arrive exactly as expected. I certainly understand how frustrating that would be. The order number can be located on t...

I didn't like
  • Failed delivery
#1442380
I had a Groupon that I needed to trade in. I had a limited amount of time to use the value of the trade-in and chose to use it on Omaha Steaks. I drove an hour to the nearest Omaha Steak store to use my Groupon. The stuffed Sole was so bad that even the stray cat...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team...

#1442345
First time I ate one, got sick thought is was the flu. Another week later I ate another one starting projectile vomiting all over my walls. Threw them away.
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team...

1.6
I didn't like
  • Bad food
#1442144
Got sick off of them. eat them once, thought i got the flu, then ate another one a different time felt the same way. bad bad bad, i had projecting vomit. sucked
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

As stated in your other post on this forum, I sincerely apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and...

#1442141