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I ordered a package and was charged to my Credit Card on October 17. When it never came, I called and they said they would re-send. It's now November 13. Called and they had no record of re-sending. Said they would now send it, but would not agree to send it expedited...
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1.0
#1399333
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Omaha Steaks - Not good

Tried to order a package advertised on tv. Was talked into a package for a 100.00 with free shipping. Most disappointing when i received it. Nothing like they show. Never again.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1395820
Purchased a variety of steaks, hamburgers, hot dogs and assorted potatoes for my personal use. I'm glad I tried before sending these as a gift. Steaks were small and tough no matter how they were prepared. I can purchase far better at the supermarket for a fraction of...
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Anonymous
Christina Schaefer

Problem has been resolved. Omaha Steaks was very helpful.

OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I apologize you were not happy with your recent purchase with Omaha Steaks. I appreciate your feedback and have forwarded this to our product team. I certainly understand how ...

2.3
I liked
  • Pictures on the website
I didn't like
  • Quality or price
#1362109
The pot roast was way too spicey. I think it had too much pepper. You could not taste any thing because of the pepper. The chicken and dumplings were a little better but the dumplings stayed doughy. Sent Omaha Steaks an email. Will not order again.
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm so sorry to hear you didn't enjoy your meals. I understand how disappointing that can but we certainly appreciate your feedback. I will forward this information to our Pro...

3.2
#1360086
Sent an email asking if they use hormones or antibiotics in their meats. They replied they use farms that use antibiotics. WHAT?!! WHY?!! For the price you pay, they should be organic!!! I try to stay away from hormone and antibiotic laced meats. And I don't want my...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

As a fifth-generation, family-owned company, we take food safety very seriously and we are committed to providing our customers with the finest quality, safe and wholesome pro...

#1359767
Omaha Steaks - Poor Quality Control/Worse Customer Service
See PDF attached. I sent the letter regarding finding an insect on the chicken fried steak when I opened the plastic envelope. Customer Service left a message to call them on my answering machine. I did: 'John' looked up my letter, and other than saying "I'm Shocked"...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

Please see your direct messages. Thank you!

1.8
I liked
  • I have liked the product until now
I didn't like
  • Poor and misleading customer service
#1357706
I ordered the Happy Family Feast, for 49.99. Shipping was $17, with a total of $67.00. I was, then, offered an upgrade. For ONLY $32.00 more, I would receive a duplicate of four more items (out of ten, for the Feast), and shippping would be FREE. However, the total was...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I apologized for the confusion with your order and the final cost of the package. I certainly understand how frustrating this could be. The Happy Family Feast is $49.99 + 17.9...

#1356126
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Omaha Steaks - Small tiny steaks for big steak prices. Plus shipping

Small tiny little steaks for big steak prices. Plus shipping!
2.3
Details
Discounts and Special Offers
Product or Service Quality
Value for money
Website
#1354829
Detail order for delivery was clearly printed on label to deliver to back house down the driveway. this is the second time it was placed on the porch of the front house .Returning from dinner tonight we found the box on the front porch OF THE NEIGHBOR. Because of...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

I'm so sorry to hear there have been issues with your delivery. I understand how frustrating that can be. We appreciate your feedback and will forward this information. Please...

#1353030
I have always loved OmahaSteaks! My brother and his wife are big time grillers and OmahaSteaks always seem like the perfect gift for them. Typically, I order packages for them twice a year- their birthday (falls on the same day) and Christmas. So, today, I go to...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

Thank you for your feedback. We've forwarded this to our marketing department. I'm sorry to hear about this unpleasant experience and certainly understand how frustrating this...

2.6
#1352616