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Omaha Steaks - Poor Quality Control/Worse Customer Service
See PDF attached. I sent the letter regarding finding an insect on the chicken fried steak when I opened the plastic envelope. Customer Service left a message to call them on my answering machine. I did: 'John' looked up my letter, and other than saying "I'm Shocked"...
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OmahaSteaksCares
OmahaSteaksCares
Omaha Steaks Verified Representative

Please see your direct messages. Thank you!

1.9
I liked
  • I have liked the product until now
I didn't like
  • Poor and misleading customer service
#1357706
Resolved
I ordered over $1,000 worth of orders for my clients and Omaha Steaks was shipping two to the same client. I was trying to be honest with them by calling and asking for them to only ship one. On hold 45 minutes before a girl picked up the phone and heard I had a...
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1.8
I didn't like
  • Disaster
  • Customer service they didnt care one way or the other
#1149220
Resolved
Received a gift box from Omaha Steaks that was supposed to arrive before Christmas but did not arrive until after. It contained 3 types of sole. The almondine sole was terribly greasy and had literally one almond sliver on each filet. The crab stuffed sole had no...
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Anonymous
Anonymous

Maybe she hasn't sent you gifts for decades because you are a total complainer.

I didn't like
  • Any of the items i received
#1000047