Latest review first
The steaks are full of grizzel and were tough. The burgers must be an 80 blend .. lots of fatty grease when cooking. Not happy with this and will not order again. Tried calling Customer Service no answer continuously on hold then disconnected.Read more
I ordered on 12/12/2018. They were supposed to be shipped on the 15th and arrive on the 18th. I never received them and i never could get anyone to talk with. I was put on hold. Never got to talk to anyone. Will never try to order from them again. I lost $45.00 and i...Read more
Placed an order this year and last, both times were for my mother. (80+ yrs old) Paid for a specific delivery date both times as well. My dear mother made special arrangements to stay home for the delivery, as that unfortunately, her neighborhood as deteriorated...Read more
On December 20, 2018 I went onto Omaha Steaks website to order an e-gift card that I could print out on my computer. The website was very confusing (at best) and I went to the e-card section and selected two - $100 e-gift cards I could print out (so I thought). But it...Read more
I will never order this mess again! Anyone reading this better learn they are NOTHING like they advertise on television. They are a ripoff.Read more
Omaha Steaks - False advertising on website
Steak lovers rewards program is false, website says you can EASILY post to your Facebook or twitter and if someone purchases thru that link you receive points UNTRUE!! You can not link your accounts to this it does nothing as it is set up now, Emailed them 4 times for them to say the same as it says to do, which when you do that it DOES NOT LINK to any Facebook or Twitter account, 1st off you would have to be able to ADD your accounts and there is NO WHERE TO DO SO!!! So bogus bull on this section!
I made the mistake of placing my trust in this product for the first time a week ago. It seemed like the ideal gift. A great gift from such an iconic group. I have personally experienced just about every complaint listed on this site in one single purchase. I have made...Read more
- I have liked the product until now
I didn't like
- Missing product poor customer service
Omaha Steaks - They suck
Customer service sucks, people who work in stores are tarantulas, you can not reach them on phone,,,,,I will constantly tell people how much they suck.
There are a series of tell-tale signs just before one of a major U.S. companies closes it's doors for good. We've all seen and experienced it at some point. Sadly, this company is eerily following suit if it's not careful. There are dozens of poor reviews, scads of...Read more
Absolutely the WORST service I have EVER experienced and I train customer service in a call center. I waited on hold over an hour 4 times because I needed to speak with customer service (separate from sales) about an order I had placed in-house and had them hold on...Read more
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